Video: Actor in Context

Every challenge has two sides: the people involved and the situation around them. Good leadership work starts by understanding both.

Transcript: If you turn me upside down and you shake me, this comes out: Actor in Context.

I don't do generalities. We delve into that person or that team, their identity and what they need…

As an actor. Where? In this context.

And when you're dealing with change, the context is changed.

So now we got to kind of put those together, you know, to get the solution we're looking for.

A lot of what I do is appreciative inquiry. A lot of what I do is listening, asking questions that came at the advantage of both those perspectives.